, 32 года
, Английский (Разговорный)
, стаж 14 лет
Cars sales manager
10 лет и 4 месяца
(по настоящее время)
OOO “Toyota Center Sheremetievo” (ZAO “Major”)
1. Welcome of clients
2. Analysis of clients’ needs
Discovering clients’ needs, demands and wishes
Information and explaining the process of cars delivering (time, etc.)
3. Product demonstration
Explanation of advantages of options and characteristics,
Prove of advantages (test-drive, literature, information),
4. Offer presentation
Give offers according to clients’ needs
Discuss and explain terms of sale (especially advertising offers),
5. Work with objections, difficult clients, negotiations
Explanation of all points of contracts,
Receiving confirmation of contract agreement
7. Delivery of new transport
Preparation of necessary documentation for car delivery.
Car check and delivery time agreement.
Get confirmation about payment.
8. Supervision after delivery, establishment of relationships with clients and support them.
Cashier-consultant, Salesman-consultant, Manager’s assistant, Merchandiser скрыть